Here are some of our frequently asked questions. If your question isn’t answered yet, you can ask us here.

What do I do if the hook doesn’t stick?

Check the instructions and ensure the surface has been cleaned and dried as directed.

What do I do if the hook falls off?

Check that it was initially attached correctly, check the weight allowances, check that the surface was clean and dry.

Can it be used on glass cleanly?

Yes, there are a couple of Hookz products suitable for use on glass surfaces, check out our Re-Usable range.

Does it come off without leaving a mark?

Yes, the removable Hookz product can be removed effectively without leaving marks or residue.

Does the temperature affect the sticky?

Temperature such as moisture and humidity can affect any adhesive product.